Payer’s Contract

• You can download the Payer’s Contract for Chile here.
• You can download the Payer’s Contract for Argentina here.

The payer’s contract is signed each time you agree to the terms when making a payment on Khipu.

For a natural or legal person to be able to pay using Khipu, they must sign a mandate requesting that Khipu delivers the funds received from the payer to the corresponding collector to complete a previously determined payment. This mandate is signed by adhesion, together with an annex in which the payment conditions are identified.

The process is very simple, but it has the disadvantage that there is no negotiation of the contract. Just, as you understand that it is impossible for us to negotiate different contracts per client for a service like this, we understand that it is important that the contract is clear and contains everything that is relevant. We have worked inspired by that idea, but if you think that there is something important that we should explain better, we will love to know it. Contact us through the “support” option at the bottom of the web pages of our portal.

An adhesion contract is a type of contract whose clauses are drawn up by only one of the parties (Khipu in our case), and the other one is limited to accept or reject the contract integrally. It sounds harsh and unfair, but the law is responsible for compensating those who accept a contract by adhesion, interpreting in their favor everything that is not clearly and explicitly indicated in it. So, for us, it’s hard too. The idea is never to need to go to the contract, we work so that our service is liked by everyone.